Diamond/Gemstone/Fine Jewelry Auction

Terms & Conditions We hope your purchase has exceeded your expectations. Our items are the finest quality available we send our items within 5-10 days of payment. If you would favor an exchange or refund you may return your item within 5-10 days after shipment has been received. If the item(s) are returned after 10 days, the refund will be unacceptable, and if the item is returned in bad condition, you will not a get a refund. There is a restock fee of 25% when items are returned. You should receive your refund within 10-20 days. Buyer pays return shipping. Bid Cancellations: Bid Cancellations are only valid before the auction ends. Once the auction has ended, the bidder cannot cancel his or her bids. Bidders are responsible for his or her accounts and bids. If you're not 100% satisfied with the item please e-mail us for a full, no questions asked refund, minus shipping and handling cost. To receive your refunds please E-MAIL us within 3 days after your item has been received. All items must be sent by insured, signature requested delivery. We provide appraisal for our customer. Please Note! In house appraisals and do not provide warranties if the customer decides to receive another appraisal from a different company. Shipping We will ship online purchases via UPS, USPS. All shipments will be fully insured for the value of the item purchased. The price for ground shipping is $25.00-$50.00 for only United States, no matter the amount of purchase. Ground shipping usually takes between five to ten business days for delivery. You may select faster delivery, but extra charges will be assessed. And please (Note) International shipping buyer has to pay shipping fee. We do not accept direct credit/debit card payments. Payment Information We accept PayPal & credit card payment, MasterCard, Visa, Discover, American Express Buyer has to complete the transaction within 48 hours with the seller Additional Info: If you have any questions about our items, if you have any urgent questions please contact Live Auctioneer's customer service.

If you have not contacted M.D.CHJewelry Co. to arrange payment within 3 days of the time that invoice is sent, we will charge the credit card you used to register for the auction for the amount of your invoice.

Online purchases from M.D.CHJewelry Co. may be subject to sales tax. Please see the following for more details. If you are tax-exempt, you can submit your tax-exempt certificate to prevent the collection of tax. Learn more about tax-exemption.